CARTERCONNECTION, LLC

Our Services

We can help you take your team from good to great.

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Administration

One of your organization’s greatest assets is your employees.  Organizational focus is often on tangible assets we can see and staff development gets neglected.

You can increase profit and productivity by engaging your staff and developing their communication skills.  We at CarterConnection offer training that will enhance your team’s communication and their effectiveness towards meeting your goals. 

The classes listed can be taken as a single, one-off class or part of a comprehensive program designed for you.  Whether you want to take the classes yourself (online versions) or in instructor-led group classes, contact us today for a no-obligation conversation.

Partial selection of classes available:

  • Essential Skills of Leadership
  • Essential Skills of Communication
  • Communicating Up
  • Supporting Change
  • Resolving Conflict
  • Providing Performance Feedback
administration business team

Healthcare

Team building coaching for the healthcare industry focuses on developing specific skills such as effective communication, collaboration, and conflict resolution within healthcare teams to improve patient outcomes and team satisfaction. Emphasis is placed on understanding the unique challenges and dynamics of the healthcare environment.

You can improve patient outcomes and experience scores while increasing profit margins by developing your managers’ skills.  We at CarterConnection, offer training that will enhance your team’s communication and effectiveness toward meeting your goals.

The classes listed can be taken as a single, one-off class or part of a comprehensive program designed for you and your organization.  You can  take the classes yourself (online versions) or in instructor-led group classes. Contact us today for a no-obligation conversation.

Partial selection of classes available:

  • Essential Skills of Leadership
  • Essential Skills of Communication
  • Communicating Up
  • Delegating
  • Effective Discipline
  • Delivering Customer Focused Service
  • Providing Performance Feedback
hospitality icon

Hospitality

Team building coaching for the service industry focuses on developing skills such as customer service, communication, and problem-solving to improve employee engagement, customer satisfaction, and overall business performance. Emphasis is placed on understanding the unique challenges and dynamics of the service industry such as dealing with difficult customers, handling complaints, and maintaining a positive attitude under pressure.

You can increase Customer Satisfaction and improve profit margins by engaging your staff and developing their communication skills.  We at CarterConnection,  offer training that will enhance your team’s communication and their effectiveness towards meeting your goals.

The classes listed can be taken as a single, one-off class or part of a comprehensive program designed for you.  Whether you want to take the classes yourself (online versions) or in instructor-led group classes, contact us today for a no-obligation conversation.

Partial selection of classes available:

  • Essential Skills of Leadership
  • Essential Skills of Communication
  • Communicating Up
  • Supporting Change
  • Resolving Conflict
  • Providing Performance Feedback
hospitality workers